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WaveGardenPath

Privacy Policy

Your privacy matters to us at WaveGardenPath

Effective Date: March 22, 2026 | Last Updated: March 22, 2026

Information We Collect

Personal Information You Provide

When you contact us for corporate flower arrangements or gift services, we collect information you voluntarily provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Information Collected Automatically

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

Important: We never collect more personal information than necessary to provide our flower arrangement and delivery services. Your privacy is fundamental to how we operate our business.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Order Processing: Managing your flower orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Analyzing feedback and usage patterns to enhance our offerings
Business Development: Creating tailored corporate programs and subscription services

Information Sharing and Disclosure

WaveGardenPath respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

Service Partners

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to guard it. This involves safe data storage, encrypted transmissions, and restricted access to personal information inside our organization.

Secure Storage

We store personal data on protected systems that have access controls and ongoing security monitoring.

Encryption

We encrypt sensitive data transfers to safeguard information while it travels between your browser and our systems.

Limited Access

Only staff members who require the data to deliver services are granted access to customer information.

Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to defend against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. In line with applicable laws, you may have the right to access, rectify, erase, or limit how your information is used.

Access: Request a copy of the personal data we hold about you
Correction: Update or correct inaccurate details
Deletion: Request removal of your personal data (subject to legal retention rules)
Restriction: Limit how we process your personal data in certain situations
Portability: Request transfer of your data in a structured, commonly used format

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose of collection.

Typical Retention Periods:

  • Customer contact and order records: several years after last service interaction
  • Payment records: several years for tax and accounting purposes
  • Website analytics data: a little over two years for service improvement analysis
  • Marketing preferences: until you unsubscribe or for two years of inactivity

Cookies and Website Tracking

Our site uses cookies and related technologies to improve your browsing experience and to understand how visitors interact with our pages. Cookies help us remember your preferences and evaluate site performance.

You can modify cookie preferences through your browser settings. However, turning off certain cookies may affect how the site operates. For detailed information about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy applies only to WaveGardenPath and our site. We are not responsible for the privacy practices of third-party sites.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. When notable changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.

Contact Us About Privacy

WaveGardenPath Privacy Team
Floral Court, Chelsea, London
London, United Kingdom SW3 5TD

Email address: [email protected]
Phone number: +44 20 7946 0123

For privacy-related inquiries, please put "Privacy Request" in your subject line and include as much detail as you can about your request. We strive to respond to all privacy requests within five business days.